Shutterfly

jaredRESEARCH helped this successful start-up create a new customer-focused online service for printing digital pictures.

From Prints to Prints

Helping customers learn a new service for digital photography.

Working collaboratively with senior executives, design, branding, marketing and engineering, we created a customer experience that generates growing profits and competes with Kodak and Hewlett-Packard.

See Also:

  • Why It Worked, presentation co-authored by Jared Braiterman and John Skidgel.